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730N media center and nav issues

9429 Views 7 Replies 6 Participants Last post by  waynead
I recently purchased a 2011 Durango Citadel Edition. Love the truck, but have some small issues. First, on the Durango I test drove, the GPS showed the speed limit on the street I was traveling on, and showed my current speed right next to that. When I got my truck, no luck... Doesn't show my speed or the speed limit. Anybody esle have this issue?

Next, my media center is only showing an 11 gig hard drive. I know it has a 30 gig drive built in, but from some reason, it is not showing me that capacity.

Also, the check engine light has been coming on and off ever since I took delivery on the car.

So, do I just take it in and let them try to figure it out, or can someone give me any suggestions to any of these issues. I will probably have to take it in for the check engine light, but if I can fix the media center without having to delete everything on it, that would be great. Any suggestions out there?
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I recently purchased a 2011 Durango Citadel Edition. Love the truck, but have some small issues. First, on the Durango I test drove, the GPS showed the speed limit on the street I was traveling on, and showed my current speed right next to that. When I got my truck, no luck... Doesn't show my speed or the speed limit. Anybody esle have this issue?

Next, my media center is only showing an 11 gig hard drive. I know it has a 30 gig drive built in, but from some reason, it is not showing me that capacity.

Also, the check engine light has been coming on and off ever since I took delivery on the car.

So, do I just take it in and let them try to figure it out, or can someone give me any suggestions to any of these issues. I will probably have to take it in for the check engine light, but if I can fix the media center without having to delete everything on it, that would be great. Any suggestions out there?
Congrats on the new truck. I wanted to get a Citadel too, but the CrewLux with all the trimmings had the better deal. Despite some of the niceties on the Citadel, if you test drove a CrewLux, that may be some of the differences you are seeing. The CrewLux comes with a Garmin nav which is a little nicer than the unit in the Citadel. The Citadel nav (I believe) is better integrated with the voice command system, but isn't as refined a unit as the Garmin in it's basic functions (like the speed limit). I'm not as certain, but I think the hard drive is the same way. The CrewLux with the Garmin has the 30G, the Citadel only 11G.

You got the nicer leather, cooled seats, and heated steering wheel (all things I wanted) and some additional chrome on the exterior, but you don't have the Garmin nav with the larger HD. As for the check engine light, make sure your gas cap is secure. Otherwise, it's definitely a trip to the dealer. Regardless, it's a great driving truck, and you will continue to enjoy it more and more.
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Well that is weird. The model I test drove was most certainly the citadel... It was the reason I stepped up to that model (I too was going for the crewlux until I spent the night with the citadel). The cooled seats sold me considering I wanted the black interior...

And glad you got a good deal on the crewlux model. When I priced mine with the options we wanted, the price the dealership was willing to go to on the citadel was exactly $300 more than what they would do on the crewlux. For that price, I'll take the extra options.

Looking at my window sticker, it lists a 30GB hard drive with 4,250 song capacity. It does not mention Garmin as the Navigation provider, so I may be screwed on that point. Also, I think the 730N is a newer head unit, and maybe they dropped the speed limit option on the new unit. Either way, if the citedel they sold me on had it, then I would think the citadel they delivered should also... Live and learn I guess.

Dopped the Truck off at the dealership this morning. We shall see what they can do.
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I definitely miss having cooled seats, especially considering this brutal summer. But my last car had black interior, so it was more necessary. I went with grey this time and it helps a little.

I wish the only delta was $300 for me. Heck, one dealer had a dozen Citadels on the lot (many exactly the same), and without the extra factory cash the delta was thousands, even with the technology package and all. I couldn't even get in a rear-drive V6 Citadel w/o the DVD for near the price of a loaded AWD V8 CrewLux.

As for the speed limit thing, that is a Garmin feature and is definitely not on the 730 GPS. I think you get integrated voice commands and realtime traffic (a major plus) for the "Dodge" GPS, but you lose the Garmin features.

Looking more carefully at the borchure, I stand corrected in that the 730 unit does have a 30G HD, but it's song capacity is listed at 4250, compared with 6700 for the 430 unit with a 30G HD. The difference may have to do with the Garmin vs Dodge GPS and the way they store maps and other information. A lot of that 30G is taken up by internal system data and only a portion of it (11G maybe???) is available for user data. There are also some strange footnotes related to late availability, so some of the differences you saw from the test vehicle may have to do with production date. It's unclear when the 730 radio actually became available on the Citadel. It's entirely possible that the car you test drove had a 430 in it with the Garmin nav.

Keep us posted on what the dealer says.
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From what I have read the first released Citadels you could get with either Nav unit. But after a certain date all Citadels come standard with the 730.
From what I have read the first released Citadels you could get with either Nav unit. But after a certain date all Citadels come standard with the 730.
but we get weather maps on the 730 :)
Worst Device EVER!!!!!

I have the 2012 Citadel and couldn't be more disappointed with the Nav/media unit. It is absolutely the worst device I have ever seen commercially released. Not only does it give unbelievably bad directions that may or may not get you to the correct destination, I have to re-enter my radio station presets about once a week. It is so bad that my wife keeps her ancient handheld Nuvi in the glovebox. The engineers of this device and its software should be embarrassed if not fired

We bought the vehicle in June of 2012 and as I mentioned, it is a 2012 model. Does anybody know of solutions to these issues?
They recently released a software update to correct the problems you're having jckjr64. See the dealer.
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