Back up camera

7945 Views 3 Replies 4 Participants Last post by thejohnny, Oct 26, 2011

Franqueiraj

Discussion Starter · Sep 14, 2011

Well I have my first real issue with the new 2011 Durango. My camera shifted and now I see my bumper and it is tilted. I brought it back to the dealer and they said the camera cant be adjusted. LOL They are going to call Dodge and see what they need to do. I think these cars are so new that they dont know how to repair certain things.
I also called Dodge and complained and I now have a case number and someone will be getting back to me.
I will keep you all posted.

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JRRF

· #2 · Sep 14, 2011

Sounds like a dumb dealer... If they ultimately can't fix it, take it to another dealer. They have a legal obligation to fix/replace ANYTHING that breaks during the warranty. If they couldn't fix it for a period of time, the lemon law would eventually kick in and they would owe you a new car. Obviously they will be much more likely to fix your camera than replace your car.

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RSQCali

· #3 · Sep 23, 2011

its a camera.......it should be easily fixable. I cant see them having that big of an issue to replace a camera or readjust a mount. worst comes to worse just bend the bracket a little

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thejohnny

· #4 · Oct 26, 2011

Just adding, not that it will help here, but Dodge did rush these to market for 2011. As such us with the 11's will have all the issues.....

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