[Larry Ross]

I have a 2012 Dodge Durango Citadel 5.9 Hemi in excellent condition with extremely low mileage and is well maintained. About a year ago I noticed that the FCW indicator on my dash would say "FCW NOT WORKING" and as a result I'm not able to use cruise control until it automatically rest a few mile down the road.

I've taken my Dodge to 3 different dealships and they all say the same thing, "We Can't Reproduce The Error Message" I will leave the dealership and get a few mile down the road and the message pops up.

Can anyone who have knowledge about this kind of issue please offer a suggestion or have experienced the same situation and knows how to fix this issue. Thank you

 

[wvhemis]

I would call Dodge Customer Care and have them open a case for you. Hopefully, they will assign a case manager for your issue and help you get it resolved.

 

[Larry Ross]

I contact Dodge Customer Care and they reiterated what the dealership said, if they can't duplicate the problem they can't fix it. I do k now that in some cases if may require them to drive my vehicle at lease 30 miles for the message to pop up. And maybe they do not want to spend the time.